Interview

Use Interview settings to define the default interviewer experience before you start creating templates or sending invitations.

At a glance

Choose the defaults every template starts from

Interview settings control the default avatar, voice, language, messages, and email templates. Individual templates can still override some of these settings, but clean defaults reduce repeated setup work.

AI Agent Defaults

• Avatar — choose the default AI interviewer avatar
• Avatar name — the name displayed to candidates during the interview
• Voice — choose a voice persona from the catalog, with preview support
• Language — set the default interview language
• Avatar background — chroma-key background color for the avatar video
• Session background image — custom background shown to candidates during their session

These defaults shape the candidate experience before any template-specific changes are applied.

Some workspaces may also expose whiteboard-related defaults or advanced interview controls, depending on how interviews are configured.

Template Defaults

• Welcome message — first message shown at the start of every interview. Supports {interviewerName} and {organizationName} tokens
• Closing message — message shown when the interview completes
• Introductory questions — warm-up questions asked before the main interview content. Supports per-language translations, reordering, and per-question enable or disable.

These settings act as organization-wide prompt defaults. They are useful when you want a consistent interview style across multiple templates without editing the same messaging repeatedly.

Email Templates

• Invitation email — subject and body for candidate invitations, with variable insertion and preview mode
• Results email — subject and body for completed interview results
• Per-template overrides — override invitation and results emails for specific templates

If your team runs different workflows for different roles, template-specific overrides help you tailor messaging without changing the default for everyone else.

What Good Defaults Look Like

• The avatar, name, and voice match your company tone
• The welcome message sets expectations clearly
• Introductory questions are short and useful
• Candidate emails explain what happens next without sounding overly technical

Best Practices

• Review interviewer defaults before creating your first template
• Keep invitation and results emails aligned with your organization tone
• Revisit template defaults if you notice repeated manual edits at the template level
• Send a test invitation after changing candidate-facing messages